CAM - Certified Apartment Manager Spring Course

Tuesday, March 19, 2024
9:30 AM (CDT)
to Wednesday, April 3, 2024 at 4:00 PM (CDT)

WE RECOMMEND THIS COURSE for community managers and experienced assistant managers.

The Certified Apartment Manager (CAM) is a vital link between the resident and the community owners and investors. Earning your CAM credential gives you the knowledge to increase your community’s net operating income. Whether you’re new to apartment management or a long-time property manager, you’ll enhance your skills, knowledge, and ability to effectively manage an apartment community and achieve its owners’ investment goals. 

Earning your CAM credential allows you to demonstrate your skills, knowledge, and ability to manage an apartment community and achieve owners’ investment goals.

Dates for Spring 2024:

  • March 19, 20, 26,27 
  • April 2, 3

All courses begin at 9:30 and end at 4:30pm.

CAM  Modules:

  • Industry Essentials and Resident Experience
  • Human Resources
  • RISK & Legal Responsibilities
  • Financial Investment
  • Property Maintenance
  • Marketing 

 Program Requirements: CAM Candidates must complete the following requirements to obtain the CAM Designation:

  • A minimum of 12 months of onsite property management experience.
  • Have successfully completed CAM coursework, and
  • Meet all examination requirements within 6 months of enrolling in the program.

You'll learn about

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, orientation, and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record-keeping
  • Analysis of the property’s financial operations with corrective actions for under performance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately

Thank You To Our Curriculum Sponsors


Member              $1,150

STAR Subscriber  $1,035

Non-Member       $1,350

Course Instructor

Lani Gardner, CAPS, CAS, NAAEI Faculty


For More Information:

Gregory Ann Goldrick

Gregory Ann Goldrick

Director of Education, Fort Worth Apartment Association