CAM - Certified Apartment Manager Spring Course

Set yourself apart from the crowd as a nationally recognized CAM designate!

Tuesday, March 28, 2023
9:30 AM (CDT)
to Thursday, April 13, 2023 at 4:00 PM (CDT)
* Registration open until 3/22/23 at 12:00 PM ()
* Registration open until 3/22/23 at 12:00 PM ()
Category: NAA Credentials

WE RECOMMEND THIS COURSE for community managers and experienced assistant managers.

The Certified Apartment Manager (CAM) is a vital link between the resident and the community owners and investors. Earning your CAM credential gives you the knowledge to increase your community’s net operating income. Whether you’re new to apartment management or a long-time property manager, you’ll enhance your skills, knowledge, and ability to effectively manage an apartment community and achieve its owners’ investment goals. 

Earning your CAM credential allows you to demonstrate your skills, knowledge, and ability to manage an apartment community and achieve owners’ investment goals.

The dates and modules for the program are: 

March 28 - Industry Essentials and Resident Experience
March 29 -  Human Resources
March 30 -  RISK
April 11 - Financial Investment
April 12 - Legal and Fair Housing
April 13 - Marketing and Property Maintenance   

Program Requirements: CAM Candidates must complete the following requirements to obtain the CAM Designation:

  • A minimum of 12 months of onsite property management experience.
  • Have successfully completed CAM coursework, and
  • Meet all examination requirements within 6 months of enrolling in the program.

You'll learn about

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, orientation, and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record-keeping
  • Analysis of the property’s financial operations with corrective actions for underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately

Program Sponsored By

* Registration open until 3/22/23 at 12:00 PM ()
* Registration open until 3/22/23 at 12:00 PM ()
  • Member - $1,150
  • STAR Subscriber - $1,035
  • Non-Member - $1,350

Your Course Facilitators

Lani Grant, CAS, CAPS, NAAEI Faculty

Bailey Acosta, CAM, CAS Candidate
Intersolutions Staffing

For More Information:

Gregory Ann Goldrick

Gregory Ann Goldrick

Director of Education, Apartment Association of Tarrant County