AATC will no longer be at the Richland Hills office, effective July 13th. Stay tuned for information regarding our new location. Email info@aatcnet.org if you need assistance.

Certified Apartment Manager Credential (CAM)



About Your Instructor

Jackie Ramstedt

Earning your CAM credential allows you to demonstrate your skills, knowledge, and ability to manage an apartment community and achieve owners’ investment goals.

You'll learn about:
  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, orientation and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record keeping
  • Analysis of the property’s financial operations with corrective actions for
  • underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately

Requirements To obtain the CAM credential, candidates must complete the following:
  • Minimum of 12 months of onsite property management experience
  • Successful completion of all CAM coursework (totaling 40 hours)
  • Meet all examination standards within 6 month of declaring candidacy