CAPS - Certified Apartment Portfolio Supervisor -

Set Yourself Apart by earning your National CAPS Designation

Thursday, May 18, 2023
9:30 AM (CDT)
to Thursday, June 22, 2023 at 4:30 PM (CDT)
Category: NAA Credentials

We recommend this course for regional managers, supervisors, and executives looking to learn the most up-to-date best practices and put a credential to their name!

Earning your CAPS credential is the highest NAA Credential you can receive in the multifamily industry. For those professionals that run multiple properties, the information in this course can really elevate your output. Consider getting your CAPS and setting yourself apart from other industry leaders.

You'll learn about

  • Achieving ethical excellence
  • Understanding the management agreement and creating an owner's report
  • Stakeholder relations with residents, communities, and municipalities
  • Mortgage financing
  • Overseeing the budget process across a portfolio
  • Measuring portfolio performance and property valuation
  • Investigating and troubleshooting and underperforming property
  • Property acquisition and due diligence
  • Market Analysis and property inspections
  • Operational and financial analysis inspections
  • Property development feasibility analysis
  • Investment strategies, including renovation, disposition, and refinancing
  • Key content for the owner/company due to diligence report
  • Talent development and management throughout the employee cycle
  • Managing staff during property sales or purchase
  • Contemporary issues, including occupancy, emotional support animals, hoarding, criminal background checks, RUBS, cybersecurity, and music licensing.

Program Requirements: CAPS Candidates must complete the following requirements to obtain the CAPS Designation:

  • 24 months as Multi-site Supervisor OR CAM +24 Months as Apartment Manager
  • Have successfully completed CAPS coursework, and
  • Meet all examination requirements within 6 months of enrolling in the program.

Program Sponsored By


CAPS Schedule 

May 18, 25

June 14, 22

Program Modules:  Client Services and Stakeholder Relations, Investment Managment,  Improving Asset Performance, Asset Evaluation, Talent Management, Contemporary Issues in Multifamily Housing

All Sessions will start at 9:30 am and end at 4:00 pm 

For More Information Contact

Gregory Ann Goldrick