hd-CD: The Basics | hd-CD:
Sales Series | hd-CD: Supervisor Series
Sept 9 - Leading Your Team
Presented By: Sue Weston, CAM, CAPS, NAAEI Faculty
Regional Education Director, Pinnacle
If you think the manager solely determines the performance of a team, consider this—successful teams have more than one leader. Learn how nurturing and identifying leaders on your staff can motivate your team’s performance.
Sept 16 - Hire with Your Head
Presented By: Patti Rodriguez
Regional Training Director, Camden Property Trust
Do you want to reduce recruiting costs? Join us as Patti gives you the tools you need to improve overall productivity, performance, employee retention and effectiveness at your community. In this program you will:
Nail down job and skill requirements
Improve team building & performance by learning how to select the right candidate
Reduce potential legal complications
Increase operations and line management satisfaction with new hires
Hire and retain the best employees
Sept 23 - Counseling and Coaching
Presented by: Pat Wiley
VP of Education, Alliance Residential
Have you always dreaded having to correct someone you supervise? You struggle for just the right words and tone and it still turns into an uncomfortable situation for you both. Well, you’re not alone! Most considerate professionals feel exactly the same way.
This course will eliminate most of the discomfort and provide specific steps for you to use when the need for counseling and coaching arises. You will learn:
How to document specifics that focus on behavior
How to implement progressive discipline
How to utilize the four-step FOSA system (Facts, Objectives, Solutions and Actions)
And, as a last resort, how to collect the facts for a legally defensible termination
Oct 14 - Motivating & Engaging Employees
Presented By: Brenda Carpenter, CAM, CAS
Executive Vice President, Superior Floors
Your job is to use the appropriate motivation technique for each individual on your team. In doing this you have to also get them to engage in the process to reach the team’s goals. Learn what motivates employees and how to use this information to instill a winning attitude among your team members and get them engaged in the process. In the end, motivated engaged employees help increase the bottom line!
Download a
quick seminar registration form to give to your staff members
For more information, contact Sarah Turner,
AATC director of career development, at 817-284-1121 or
education@aatcnet.org. |
